User Agreement

Pantry to Fork Pty Ltd · Effective 26 June 2026 · Version 2026-06-26

User Agreement · Privacy Policy · Copyright & Takedown Policy

This User Agreement (the "Agreement" or "Terms") is a binding contract between you and Pantry to Fork Pty Ltd (ABN 63 281 974 991) ("Pantry to Fork", "we", "us" or "our"), the operator of the Pantry to Fork website and application (the "Service"). It governs your access to and use of the Service.

Please read these Terms carefully. By creating an account, ticking the box to accept these Terms, or otherwise accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy and Copyright & Takedown Policy, which are incorporated into this Agreement by reference. If you do not agree, do not use the Service.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law ("ACL"), or any other law that cannot lawfully be excluded. Where a right or guarantee cannot be excluded, our liability is limited to the extent permitted by that law (see section 13).

1. Definitions

  • "Account" — the account you register to use the Service. An Account is held either by an individual or, as a "Business Account", by a company, business or other legal entity.
  • "Authorised Representative" — the individual who accepts these Terms for, and is authorised to operate the Account on behalf of, a Business Account holder.
  • "Content" — anything you submit, upload, post or display through the Service, including recipes, recipe variants, titles, descriptions, ingredient lists, instructions, images, ratings and comments.
  • "Creator" — a user who publishes Content publicly and is eligible to share in the Creator payout pool (see section 6).
  • "Public Content" — Content you have chosen to make public so that it is visible to other users and visitors.
  • "Subscription" — a paid plan (Basic or Premium) as described in section 5.
  • "you" and "your" — the individual or entity that holds the Account; for a Business Account, the entity that holds the Account and, where the context requires, its Authorised Representative and the personnel it permits to use the Account.

2. Eligibility and accounts

  1. Individuals. You must be at least 16 years old to create an Account. If you are under 18, you may use the Service only with the involvement and consent of a parent or guardian who agrees to these Terms on your behalf. You must be at least 18 years old to purchase a Subscription or to become a Creator and receive payouts.
  2. Business Accounts. A Business Account may be opened on behalf of a company, business or other legal entity by an Authorised Representative who is at least 18 years old. By creating or operating a Business Account, the Authorised Representative warrants that they are authorised to bind the entity to these Terms and that the entity is validly existing. The entity is the Account holder and is bound by these Terms; the entity and its Authorised Representative are jointly responsible for use of the Account and for compliance with these Terms.
  3. You must provide accurate registration information and keep it up to date. You are responsible for all activity that occurs under your Account and for keeping your password and any multi-factor authentication method secure. Notify us promptly at contact@pantrytofork.app if you suspect unauthorised use.
  4. An individual may hold one Account, and an entity may hold one Business Account, unless we agree otherwise. You may not share, sell or transfer your Account, except that a Business Account holder may permit its own personnel to operate the Account's single login on its behalf — in which case the entity remains responsible for all activity under the Account and for keeping the credentials and any multi-factor authentication method secure, and must ensure access ends when a person is no longer authorised.
  5. We may require you to confirm your email address before you can transact (for example, start a Subscription or onboard for payouts).

3. The Service and plan tiers

  1. The Service lets you browse recipes, build a basket and generate a consolidated shopping list, and — on the relevant paid tiers — rate and comment on recipes, save baskets, and create and publish your own recipes.
  2. Access to features depends on your tier:
    • Free — browse public recipes and basic functionality.
    • Basic — adds the basket, shopping list, ratings and comments.
    • Premium — adds recipe creation and publishing, and eligibility to earn Creator payouts on public recipes.
    We may change the features included in each tier from time to time (see section 16).
  3. The browse, basket, shopping-list, rating and comment features are provided for the Account holder's own personal or internal business use, and not for resale or other commercial exploitation of the Service or of other users' Content. Publishing Public Content and earning Creator payouts as described in section 6 are permitted, including by Business Accounts. We may set reasonable limits on use of the Service to protect it and our users.

4. Acceptable use

You must not, and must not permit anyone else to:

  • use the Service in breach of any law, or to infringe anyone's intellectual property, privacy, publicity or other rights;
  • upload Content that is unlawful, infringing, defamatory, misleading, obscene, hateful, harassing, or that promotes unsafe practices;
  • misrepresent the origin or safety of any recipe, or omit information (such as known allergens) where doing so would be misleading or dangerous;
  • artificially inflate recipe views, ratings or impressions, or otherwise manipulate the Creator payout system (see section 6);
  • attempt to gain unauthorised access to the Service, other accounts, or our systems; or probe, scan, overload, scrape or disrupt the Service;
  • reverse engineer, copy or create derivative works of the Service itself (as distinct from your own Content), except to the extent this restriction is prohibited by law.

We may investigate suspected breaches and may remove Content, suspend or terminate Accounts, withhold payouts, and report conduct to authorities where appropriate.

5. Subscriptions, trials, billing and cancellation

  1. Payment processor. Subscriptions are billed through our payment processor, Stripe. By subscribing you also agree to Stripe's applicable terms. We do not store your full card details; Stripe does.
  2. Currency and pricing. Prices are displayed at checkout and are charged in our operating currency (Australian dollars unless stated otherwise). Prices may be inclusive or exclusive of GST or other taxes as indicated at checkout.
  3. Free trial. A Subscription may include a 7-day free trial. A valid payment method is required to start the trial. Unless you cancel before the trial ends, your Subscription will automatically convert to a paid Subscription and the first charge will apply. Trial eligibility is limited (generally one trial per account); we may refuse a trial to prevent abuse.
  4. Auto-renewal. Subscriptions renew automatically each billing period (monthly unless stated otherwise) at the then-current price until cancelled. By subscribing you authorise us, through Stripe, to charge your payment method on a recurring basis.
  5. Cancellation. You may cancel at any time through the billing portal (Manage subscription) or by contacting us. Cancellation stops future renewals; it generally takes effect at the end of the current paid period, and you keep paid access until then.
  6. Price changes. We may change Subscription prices or plan inclusions. We will give you reasonable advance notice of a price increase, and it will take effect at your next renewal. If you do not accept the change, you may cancel before it takes effect.
  7. Refunds and your consumer rights. Except where required by law (including the ACL), payments are non-refundable and partial periods are not refunded. Nothing in this section limits your rights to a remedy (including a refund) where there is a failure to meet a consumer guarantee that cannot be excluded.
  8. Failed payments. If a payment fails we may retry, and may suspend or downgrade paid features until payment succeeds.

6. Creators and payouts

  1. Eligibility. Premium users — including Business Accounts — who publish Public Content may earn a share of a payout pool based on qualified impressions (views) of their public recipes by other users. Staff/administrator accounts are not eligible.
  2. The pool. Each month we calculate a pool equal to a fixed percentage (currently 20%) of our net subscription revenue for that month (excluding tax, and net of refunds and discounts). The pool is divided among eligible Creators in proportion to their share of qualified impressions for the period. We may change the percentage or the calculation methodology on a prospective basis with notice.
  3. No guaranteed earnings. Impressions, the pool size and your share vary and may be zero. We do not guarantee any level of earnings. Earnings are not wages, salary or an entitlement to employment, and you are not our employee, partner or agent.
  4. Anti-fraud. Impressions that we reasonably believe are fraudulent, automated, self-generated or otherwise illegitimate may be disqualified, and affected payouts may be adjusted, withheld or reversed.
  5. Getting paid. To receive payouts you must onboard with our payouts provider, Stripe (Stripe Connect), and complete its identity and verification requirements (KYC/AML, and for a Business Account, business verification (KYB) of the entity, its beneficial owners and an authorised representative). We do not store your identity documents; Stripe does, subject to its terms. Payouts are made in our operating currency to the account you nominate with Stripe.
  6. Thresholds, carry-over and expiry. A minimum balance (currently the equivalent of $10) is required before a payout is sent. Balances below the threshold, or for Creators who have not completed onboarding, carry over to later periods. A balance that remains unclaimed for 12 months (for example, because onboarding was never completed) may expire and be forfeited to us.
  7. Taxes. You are responsible for determining and meeting your own tax obligations on any payouts (including income tax and any GST/VAT registration or reporting). We and Stripe may collect tax information and issue tax forms where required by law.
  8. Deceased or deleted accounts. If you delete your Account, any unclaimed balance is forfeited and your public recipes are handled as described in section 15.

7. Your Content and the licence you grant

  1. You keep ownership. As between you and us, you retain all rights you have in your Content. We do not claim ownership of it.
  2. Licence to operate the Service. By submitting Content, and in particular by choosing to make Content public, you grant us a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to host, store, cache, reproduce, adapt and reformat (for example, to create image thumbnails and responsive variants and to convert formats), publish, publicly display and perform, distribute and otherwise use that Content for the purposes of operating, providing, securing, promoting and improving the Service. For Public Content this licence includes making it available to other users and visitors anywhere in the world.
  3. Promotion. You grant us a licence to use Public Content and your username to promote the Service (for example, in app listings, social media and marketing), unless and until you remove the Content or close your Account, subject to section 15(4).
  4. Sub-licensees and infrastructure. This licence extends to our service providers (such as cloud hosting, storage and content-delivery networks) to the extent needed to deliver the Service, and to other users to the extent described in section 15(4).
  5. Moral rights. To the extent permitted by law, you consent to acts or omissions that would otherwise infringe your moral rights (such as the right of attribution and the right against derogatory treatment) in your Content, for the purpose of the uses licensed above (for example, displaying Content without attribution, cropping or resizing images, and editing for formatting). This consent is given for the benefit of us and our sub-licensees. Moral rights are not assigned and remain yours.
  6. Feedback. If you send us suggestions or feedback about the Service, we may use them without restriction or obligation to you.
  7. Aggregated and de-identified data. We may create and use aggregated or de-identified data derived from use of the Service (which does not identify you or your Content) for any lawful purpose.

8. Your promises about Content (representations and warranties)

Each time you submit Content, and in particular when you make it public, you represent and warrant that:

  • the Content is your own original work, or you have obtained all rights, licences, consents and permissions necessary to submit it and to grant the licence in section 7 — including for any text, recipe, image, photograph or other material created by, or depicting, another person;
  • the Content, and our use of it as permitted by these Terms, does not and will not infringe or misappropriate any third party's intellectual property, privacy, publicity, moral or other rights, and is not defamatory, misleading or unlawful;
  • any image you upload does not contain identifiable people without their consent, and you have the right to share it;
  • the Content does not contain false, dangerous or misleading information, and you have disclosed known allergens and material safety information so far as you are reasonably able; and
  • you will keep these promises true for any variant of, and any future amendment to, the Content.

A note on recipes and copyright. Copyright law differs between countries. In many jurisdictions a bare list of ingredients or a simple statement of method is not protected by copyright, but the creative expression around a recipe — your written descriptions, narrative, styling, instructions and especially your photographs — generally is, and may also be protected as a database or by other rights. You must not copy such material from cookbooks, websites or other creators without permission. Because the Service is available globally, you are responsible for ensuring your Content complies with the laws that apply to you and to the places your Content may be viewed.

9. Copyright complaints and takedowns

We respect intellectual property rights and expect our users to do the same. If you believe Content on the Service infringes your copyright or other rights, follow the process in our Copyright & Takedown Policy. We operate a notice-and-takedown process and a repeat-infringer policy, and may remove Content and terminate repeat infringers' Accounts.

10. Our intellectual property

The Service itself — including its software, design, text, graphics, logos, the "Pantry to Fork" name and brand, and the selection and arrangement of Content — is owned by us or our licensors and is protected by law. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. We reserve all rights not expressly granted. You may not use our trade marks without our prior written consent.

11. Third-party services and links

The Service relies on, and may link to, third-party services (for example, Stripe for payments and payouts, our cloud hosting and storage providers, and email delivery providers). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services or websites that we do not control.

12. Recipes are not professional advice; food safety and allergens

Recipes, nutrition information, dietary tags and other Content are provided for general information only and are not professional, medical, nutritional or dietary advice. Content is created largely by other users and is not independently verified by us.

You are responsible for the food you prepare and eat. Always use your own judgement, check ingredients and packaging for allergens, follow safe food-handling and cooking practices, and seek advice from a qualified professional if you have allergies, intolerances, medical conditions, or are cooking for someone who does. Dietary and allergen tags may be incomplete or wrong. To the extent permitted by law, we are not liable for any adverse reaction, illness or harm resulting from preparing or consuming any recipe.

13. Disclaimers and limitation of liability

  1. Consumer guarantees first. This section is subject to section 13(4) and does not exclude or limit any guarantee, right or remedy under the ACL or other law that cannot lawfully be excluded.
  2. "As is". To the maximum extent permitted by law, the Service and all Content are provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free or secure, or that Content is accurate, complete or reliable.
  3. Limitation. To the maximum extent permitted by law, we (and our directors, employees and suppliers) are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, data, goodwill or anticipated savings, arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence) or otherwise, even if advised of the possibility. Our total aggregate liability for all claims arising out of or in connection with the Service or these Terms is limited to the greater of (a) the total amount you paid us for the Service in the 12 months before the event giving rise to the liability, and (b) AUD $100.
  4. Where guarantees cannot be excluded. Where a consumer guarantee or other non-excludable right applies and the relevant goods or services are not of a kind ordinarily acquired for personal, domestic or household use, our liability for breach is limited, at our option, to re-supplying the services (or paying the cost of re-supply) or, for goods, replacing or repairing them (or paying the equivalent cost).

14. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal costs) arising out of or in connection with: (a) your Content; (b) your use of the Service; (c) your breach of these Terms or of any law; or (d) your infringement of any third party's rights. This does not apply to the extent the claim arises from our own breach, negligence or wilful misconduct, and your liability is reduced to the extent our acts or omissions contributed to the loss.

15. Suspension, termination and account deletion

  1. By you. You may stop using the Service at any time and may delete your Account from your preferences. Cancelling a Subscription is described in section 5.
  2. By us. We may suspend or terminate your Account or access, or remove Content, if you breach these Terms or any law, if required to protect the Service or other users, or if we cease offering the Service. Where reasonable and lawful, we will give notice.
  3. Effect. On termination, your right to use the Service ends. Sections that by their nature should survive (including sections 7–10, 12–14, 16 and 17) survive termination. Unclaimed payout balances are dealt with under section 6.
  4. What happens to your recipes. When you delete a public recipe or your Account, we remove your recipes from discovery. However, because other users may already have saved your public recipe to their basket, a copy may remain available to those users until they remove it, after which it is deleted. The licence in section 7 continues for those copies for as long as they remain in another user's basket. This reflects how the Service technically works and is necessary to operate the basket feature.

16. Changes to the Service and to these Terms

  1. We may modify, suspend or discontinue all or part of the Service at any time. Where a change materially reduces a paid feature, your rights under section 5 (including cancellation) and the ACL apply.
  2. We may update these Terms (and the Privacy and Copyright policies). When we make a material change we will update the version and effective date and, where appropriate, ask you to accept the updated Terms before you continue using the Service. The version you accepted, and the date, time, IP address and device information of your acceptance, are recorded (see section 17(7)). If you do not accept an updated version, you may stop using the Service and close your Account.

17. General

  1. Governing law. These Terms are governed by the laws of the State of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that State and the Commonwealth of Australia. Nothing prevents us from seeking urgent injunctive relief in any court.
  2. Disputes. If a dispute arises, please contact us first at contact@pantrytofork.app so we can try to resolve it. This does not affect any right you have to lodge a complaint with a consumer-protection or data-protection regulator.
  3. Assignment. You may not assign these Terms without our consent. We may assign or novate them to an affiliate or in connection with a sale or reorganisation of our business.
  4. Entire agreement; severability; waiver. These Terms (with the Privacy and Copyright policies) are the entire agreement between you and us about the Service. If any provision is unenforceable, it is severed and the rest continues. A failure to enforce a provision is not a waiver of it.
  5. No partnership. Nothing in these Terms creates a partnership, agency, employment or joint-venture relationship between you and us.
  6. Notices. We may give you notices through the Service or by email to the address on your Account. You can contact us at contact@pantrytofork.app.
  7. Record of acceptance. You agree that our records of your acceptance of these Terms — including the version accepted and the date, time, IP address and device information — are evidence of your agreement, and that electronic acceptance (such as ticking a box or clicking "I agree") is as effective as a handwritten signature.